Privacy Policy

Jocale Design is committed to protecting the privacy of your personal information. This privacy policy explains how I manage the personal information that I collect, use and disclose, and how to contact me if you have any further queries about this.

Personal information is information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

Collection of personal information by Jocale Design

I will only collect personal information about you by lawful and fair means and not in an unreasonably intrusive manner. The types of information I may collect include:

a. Identifying and contact information (for example, name, address and email address);

b. Financial information (for example, credit card details);

c. If you purchase products and services online, information about your purchases.

I collect personal information to provide you with the products you request, as well as information on other products and services offered by me.

Where possible, I will collect personal information directly from you or a person authorised to provide this information on your behalf. Should I collect your personal information from a third party, I will take reasonable steps to ensure that you are made aware of this.

If you do not provide personal information requested of you to Jocale Design, I may be unable to provide you the products or services you have requested or to contact you in the future.

I may also monitor and collect information about the navigation and browsing activities of visitors and customers to my website. However, no individual information is collected. This information is solely for the purposes of telling me what pages customers are visiting and how long they are browsing my website. No customer can be personally identified through this information.

Use and disclosure of personal information by Jocale Design

Any personal information provided to me by customers in the course of a sale may be kept on a private database for my future records. 

Jocale Design’s payment transactions are fulfilled by PayPal. Information required by PayPal to process these transactions will be disclosed to PayPal for the purposes of administering payment for products or services requested by the customer. For more information please refer to PayPal’s Legal Agreements for PayPal Services on their website.

Jocale Design’s mailing list is maintained through Mailchimp. For more information please refer to the Mailchimp website.

Any personal information that I collect will not be disclosed to any other third party whatsoever.

In instances when I am in possession of your information (for example email, phone numbers, postal address) under no condition will I sell, share or rent these details to any third party.

I will use your personal information to:

a. Fulfill your purchase orders for my products and services;

b. Provide you with updates on my products, services, events or other promotional information.

If you provide your email address, you consent to Jocale Design using your email address to contact you for the purposes listed above.

If you would prefer not to be contacted by me in the future, please email [email protected].

Access to and correction of your personal information

I vigilantly maintain the confidentiality of my customers’ personal information. If you have concerns or require further information, please don’t hesitate to get in contact with me.

You have the right at any time to request the nature of information provided to me by you as a customer. For more information email [email protected].

My privacy policy may be amended from time to time in the future to help me continue to safeguard your information and maintain my standard of confidentiality. Please refer back to the policy to review in the future.

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